Cultural Intelligence (CQ)
Cultural Intelligence Center
We now live in a truly global, interconnected world in which every manager requires a high level of cultural intelligence. In a diverse work environment, a successful leader must understand the cultural backgrounds, beliefs and attitudes of the people around them – or run the risk of failing to achieve the organisation’s goals. This course, via structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments), will teach you that those with high ‘cultural intelligence’ – are good at spotting cultural differences and adapt their behaviour accordingly. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.
More resources on Cultural Etiquette
Commisceo Global
Free library of country guides from a cross-cultural training firm, covering business etiquette, communication styles, meeting protocol, gift giving, dining and social norms for dozens of countries. Useful preparation before travelling or working with colleagues from another culture.
Cultural Atlas
Free country-by-country cultural profiles, originally published by SBS Australia and now maintained by Mosaica, covering core values, communication styles, etiquette, family life, religion and business norms. Readers learn what expectations to anticipate when working or socialising with people from a given culture.
Cross-Cultural Communication
Four-module UC Davis course on how culture shapes communication: non-verbal cues, high- and low-context styles, formal versus informal norms, and conflict in multicultural teams. Learners practise tools such as the awareness wheel and build shared communication norms for a diverse team.
kwintessential.co.uk
Kwintessential is a global etiquette and cross-cultural training resource offering country-specific business etiquette guides, cultural tips, and training materials to improve intercultural communication.