Cross-Cultural Communication
Coursera
Four-module UC Davis course on how culture shapes communication: non-verbal cues, high- and low-context styles, formal versus informal norms, and conflict in multicultural teams. Learners practise tools such as the awareness wheel and build shared communication norms for a diverse team.
More resources on Cross-Cultural Communication
Intercultural Communication
Five-module UC Irvine course on why cultural difference produces workplace conflict, using case studies and guest interviews. Participants finish able to name the dimensions behind an intercultural clash, analyse its dynamics, and plan a response.
hbr.org
Harvard Business Review (hbr.org) offers research-based articles, case studies, and practical guidance on leadership, strategy, and organizational performance for managers and executives.
hofstede-insights.com
Hofstede Insights provides cultural data and analysis based on Hofstede’s cultural dimensions, including country profiles and cross-country comparisons. It offers practical resources, articles, and tools to improve intercultural communication and understanding in organizations.
Cultural Atlas
Free country-by-country cultural profiles, originally published by SBS Australia and now maintained by Mosaica, covering core values, communication styles, etiquette, family life, religion and business norms. Readers learn what expectations to anticipate when working or socialising with people from a given culture.
The Culture Map
INSEAD professor Erin Meyer's framework places national cultures on eight scales: communicating, evaluating, persuading, leading, deciding, trusting, disagreeing and scheduling. Readers learn to diagnose why international colleagues misread each other and to adjust feedback, meetings and decision processes accordingly.
mindtools.com
Mind Tools offers practical business and management resources—articles, templates, checklists, and self-assessments—covering business communication, leadership, teamwork, meetings, and professional writing.