Sensemaking in Organizations
by Karl E. Weick · SAGE Publications (Foundations for Organizational Science)
Karl Weick's account of how members of organizations construct meaning from ambiguous events through talk, action, and retrospective interpretation. Sets out seven properties of sensemaking and the occasions, such as ambiguity and interruption, that trigger it.
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More resources on Organizational Communication
Organizational Communication: Approaches
A university textbook surveying classical, human relations, cultural, critical, and systems approaches to communication in organizations. After it, readers can compare competing theoretical lenses and apply them to workplace phenomena such as socialization, conflict, and change.
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You spend a quarter of your life at work. You should enjoy it! Organizational psychologist Adam Grant takes you inside the minds of some of the world’s most unusual professionals to discover the keys to a better work life. From learning how to love your rivals to harnessing the power of frustration, one thing’s for sure: You’ll never see your job the same way again. Produced in partnership with Transmitter Media.Follow Adam on Instagram @adamgrant, LinkedIn at @adammgrant Hosted on Acast. See acast.com/privacy for more information.
GitLab Handbook: Communication
GitLab's public internal-communication policy for a fully remote company of thousands. It covers choosing a channel, asynchronous and written-first norms, meetings, presentations, email and Slack conventions, document types, sensitive topics, and external communication. This is the operating-manual side of the topic (managing internal relations and coordinating tasks), written by an organization with real stakes in the rules.
A Typology of Organisational Cultures
Ron Westrum's 2004 paper classifying organizations as pathological, bureaucratic, or generative by how information flows through them. It argues that information flow both shapes and reveals culture, and links it to error reporting and safety performance.
Organizational Change: Creating Change Through Strategic Communication (2nd ed.)
Communication-centered treatment of planned organizational change by a Rutgers organizational communication scholar. Covers how change is announced and framed, how stakeholders form and voice their views, resistance, implementation strategies, and the research evidence on each.
Organizational Communication (Open Textbook, Oklahoma State University)
Free CC BY-NC-SA textbook for OSU's SPCH 4763 course. Covers the history and research approaches of the field, classical through modern organizational theories, formal and informal networks, leadership, identity, teams, and member recruitment, socialization, and exit. The only free, complete, field-structured survey: it follows the discipline's standard arc (classical, human relations, human resources, modern/constitutive theories, networks, assimilation).