Digital Communication
Coursera
Arizona State University course on handling emotion in online communication. Covers the communication process, expressing feeling in text, choosing an appropriate channel, and repairing misunderstandings. Learners finish able to defuse emotionally charged digital exchanges and respond professionally.
More resources on Digital Communication
The Culture of Connectivity
Van Dijck traces how Facebook, Twitter, Flickr, YouTube and Wikipedia evolved between 2001 and 2012, treating each as a techno-cultural construct and socioeconomic structure. Readers gain a framework for analysing how platform design shapes sociality and public values.
Reclaiming Conversation
Turkle argues that constant device use erodes face-to-face talk, drawing on interviews in families, schools and workplaces to trace effects on solitude, empathy and attention. Readers come away with evidence-based reasons to redesign their own conversational habits.
sherryturkle.com
Sherry Turkle's site explores how digital technology affects human connection and communication. It features her biography, research, publications, books, talks, interviews, and essays on technology's impact on relationships and society.
Networked
Rainie and Wellman use Pew survey data to argue that the internet, mobile phones and social networks moved people from tight groups into loose personal networks. Readers gain the networked-individualism framework for interpreting contemporary social ties.
aoir.org
AOIR.org is the website for the Association of Internet Researchers, a professional community focused on the study of digital communication and internet research methods. It offers information about membership and events, along with ethics guidelines, publications, and resources for conducting ethical internet research.
The Shallows
Carr combines media history with neuroscience to argue that reading online rewires attention toward skimming and away from deep, linear concentration. Readers gain a historical account of how writing technologies, from the alphabet to hypertext, reshape thought.