Performance Management
Herman Aguinis
Performance Management - A book resource
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Performance Management
Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this course, you’ll gain essential skills to effectively manage individual and team performance, ensuring optimal productivity and engagement. Through actionable strategies, you will learn how to address challenges like consistent lateness, poor performance, and motivation issues while enhancing communication during one-on-one meetings. The journey begins with building actionable outcomes from one-to-one meetings and mastering techniques to handle employee challenges, such as managing poor performance and boosting commitment. You’ll explore practical models like AUCCC, SCOPE, and Lewin frameworks to structure conversations, tackle underperformance, and promote accountability. In subsequent modules, you’ll dive deeper into motivation theories, effective communication strategies, and proven methods to manage experienced team members and improve morale. By introducing tools to enhance performance, you’ll learn to analyze results, drive change, and apply performance management as a systematic tool for success. This course is ideal for team leaders, managers, and aspiring professionals looking to optimize team performance. No advanced experience is required, but a basic understanding of leadership concepts will be beneficial.
shrm.org
SHRM (Society for Human Resource Management) is a leading HR professional association offering news, research, and practical resources for people managers. It features guidance on performance management, employee development, policies and compliance, plus templates, tools, webinars, and best-practice content.
hbr.org
Harvard Business Review (hbr.org) is a leading source of management and leadership insights, offering articles, research, case studies, and practical guidance on strategy, performance, and organizational effectiveness. It provides in-depth analyses and tools to help business professionals improve decision-making and performance.