Operations Management
William J. Stevenson
Operations Management - A book resource
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More resources on Operations Management Fundamentals
Introduction to Operations Management
This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations.
Advanced Operations Management
Understand key aspects of business operations and lean management including capacity, productivity, quality, and supply chain.
ASCM (APICS) Resources
Free fundamentals guides and tools
MIT OpenCourseWare - Operations Management
Free course materials and lectures
apics.org
APICS (Association for Supply Chain Management) provides education and certifications for operations and supply chain management, with courses, study materials (CPIM, CSCP, CLTD), exams, and industry insights.
industryweek.com
IndustryWeek is a leading publication for manufacturing professionals, offering news, insights, and analysis on operations management, lean manufacturing, supply chain, and factory technology. It features articles, case studies, how-to guides, expert columns, and data-driven reports to help improve plant performance, productivity, and profitability.