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MindTools is a practical learning resource that provides management and professional development content, including articles, templates, and self-assessments. It offers step-by-step guides on conflict resolution, communication, negotiation, leadership, and other essential workplace skills.
More resources on Conflict Resolution
Conflict Resolution Skills
This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required.
Chris Voss: How to Negotiate like a Pro
FBI negotiator tips for business deals, top comment in r/smallbusiness
Conflict Resolution for Managers
Learn conflict resolution strategies & management techniques to build a more harmonious and productive team. Start today!
How to Manage Conflict on a Founding Team | YC Startup Library
Y Combinator practical tips for resolving founder and team conflicts in startups
Conflict Resolution in a Team Environment
Learn effective conflict resolution techniques to foster collaboration and improve team dynamics in any work environment.
MindTools Conflict Resolution
Practical guides and techniques for workplace and personal conflicts.