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MindTools is an online resource of practical management and leadership content, offering how-to articles, templates, checklists, and self-assessments to build professional skills. It covers topics such as cross-cultural communication, communication skills, teamwork, decision making, and other tools for workplace effectiveness.
More resources on Cross-Cultural Communication
Cultural Atlas
Detailed guides on communicating with different cultures.
The Culture Map App
Interactive tool based on Erin Meyer's book
Hofstede Insights
Free cultural dimensions comparison tool
Intercultural Communication
Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions
The Culture Map
The Culture Map - A book resource
Cross-Cultural Communication
Coursera course: Cross-Cultural Communication and Management
