Conflict Management
Coursera
Coursera course: Managing Conflict
More resources on Difficult Conversations
hbr.org
Harvard Business Review is a premier business publication offering research-backed articles, case studies, and practical guidance on leadership, management, and workplace communication. It provides insights and how-to content on topics like negotiation and handling difficult conversations to improve organizational performance.
mindtools.com
MindTools provides practical, how-to articles, templates, and self-assessments on workplace skills such as communication, conflict resolution, feedback, and leadership, helping you navigate difficult conversations.
cruciallearning.com
Crucial Learning offers practical training and tools to master high-stakes workplace conversations, including difficult conversations, feedback, and accountability. The site provides online courses, coaching options, and resources (articles and case studies) to help individuals and teams improve communication, conflict resolution, and collaboration.