---
title: Design Thinking
description: Design Thinking is a human-centered approach to innovation and problem-solving. You will understand how to empathize with users, define core problems, ideate solutions, and rapidly prototype and test products to meet real user needs.
category: business-entrepreneurship
subcategory: entrepreneurship
difficulty: beginner, intermediate, advanced
url: /subject/starting-business-design-thinking
---

# Design Thinking

Design Thinking is a human-centered approach to innovation and problem-solving. You will understand how to empathize with users, define core problems, ideate solutions, and rapidly prototype and test products to meet real user needs.

## Available Resources

4 Books • 1 Courses • 2 Websites

## Books

### 1. Designing for Growth: A Design Thinking Tool Kit for Managers

**Author:** Jeanne Liedtka and Tim Ogilvie

Two Darden faculty organise design thinking around four questions — what is, what if, what wows, what works — with ten tools including journey mapping, concept development and assumption testing, aimed at people who must justify design work against business constraints.
Bridges the gap this topic otherwise has: the design studio material assumes a designer's context, while a founder must connect empathy work to a growth hypothesis and a testable business assumption. Liedtka's four-question structure and explicit assumption-testing step do that, and the underlying research is published rather than anecdotal.

**Difficulty:** Intermediate | **Language:** English | **Price:** Paid

**Link:** https://www.amazon.com/dp/0231158386?tag=edmonddante07-20

**Tags:** design-thinking, innovation, business-strategy, assumption-testing, management

### 2. Frame Innovation: Create New Thinking by Design

**Author:** Kees Dorst

Dorst, professor of design innovation at UTS, argues expert designers create value by reframing problems rather than following a five-step recipe. Sets out a nine-step frame-creation process, illustrated through case studies on retail layout, nightlife districts and staffing agencies.
The honest critique of design thinking is that the process is a ritual without the underlying reasoning. Dorst supplies that reasoning: why the problem statement itself is the real design object, and how to generate alternative frames systematically.

**Difficulty:** Advanced | **Language:** English | **Price:** Paid

**Link:** https://www.amazon.com/dp/0262550962?tag=edmonddante07-20

**Tags:** design-thinking, problem-framing, innovation, design-theory, case-studies

### 3. Change by Design, Revised and Updated: How Design Thinking Transforms Organizations and Inspires Innovation

**Author:** Tim Brown

IDEO's chairman argues design methods belong in strategy rather than only in product styling, working through inspiration, ideation, and implementation with cases including Kaiser Permanente, Shimano, and Bank of America. The revised edition adds a new introduction and case material.

**Difficulty:** Intermediate | **Language:** English | **Price:** Paid

**Link:** https://www.amazon.com/dp/0062856626?tag=edmonddante07-20

**Tags:** design-thinking, innovation, ideo, organizational-change, strategy

### 4. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days

**Author:** Jake Knapp, John Zeratsky, Braden Kowitz

The day-by-day procedure Google Ventures ran with its portfolio companies to take a business question from map to tested prototype in one week: Monday map, Tuesday sketch, Wednesday decide, Thursday prototype, Friday interview five customers.

**Difficulty:** Intermediate | **Language:** English | **Price:** Paid

**Link:** https://www.amazon.com/dp/150112174X?tag=edmonddante07-20

**Tags:** design-sprint, prototyping, user-testing, product-development, startups

## Courses

### 1. Introduction to Human-Centered Design

A free seven-week self-paced course built with IDEO.org. Participants choose a real design challenge, run field interviews, cluster observations into insights, then build and test prototypes with actual users, submitting deliverables at each of the four phases.
Design thinking is only learned by talking to real users, and reading a method deck does not force that. This is the only free, structured programme that makes the learner actually leave the desk, interview strangers, and put a prototype in front of them.

**Difficulty:** Beginner | **Language:** English | **Price:** Free

**Link:** https://acumenacademy.org/course/design-kit-human-centered-design/

**Tags:** human-centered-design, design-thinking, user-research, prototyping, ideo

## Websites

### 1. hbr.org

Harvard Business Review (hbr.org) offers research-based articles, case studies, and practical guidance on leadership, strategy, and organizational performance for managers and executives.

**Difficulty:** Intermediate | **Language:** English | **Price:** Free

**Link:** https://hbr.org

**Tags:** websites, business-entrepreneurship, business-fundamentals

### 2. designthinking.ideo.com

IDEO's Design Thinking resource hub explains the design thinking approach and provides primers, tools, and case studies to apply it to real-world problems.

**Difficulty:** Intermediate | **Language:** English | **Price:** Free

**Link:** https://designthinking.ideo.com

**Tags:** websites, business-entrepreneurship, entrepreneurship

---

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